May 2002, Farmington Hills, Michigan, USA - Farmington Hills, Michigan, USA - ROMER recently received ISO 9001:2000 certification from British Standards Institution (BSI), North America's leading management systems registrar. “ISO certification is part of our strategy to be a global supplier of portable coordinate measuring machines,” said CimCore President & Chief Operating Officer Tom Moran. “The change to the new standard was a relatively simple process because commitment to the customer and quality products has always been our first priority.”

“We simply formalized many of our procedures and processes,” he said. “Our Quality Policy is the cornerstone of what we are about. It provides focus, direction to the employees, better organization and better efficiency.”

Achieving ISO 9000 makes quality, development and marketing a priority, Ilmrud added. It ensures the company focuses on the customer experience and products and processes. “The new standard is more customer-oriented than the old standard. There is a greater emphasis towards meeting customer requirements and achieving total customer satisfaction,” Ilmrud continued.

The ISO 9000:2000 standards, released in December 2000 as the successor to ISO 9000:1994, is an internationally recognized quality management system standard developed by the International Organization for Standardization (ISO). To be certified to the standard, companies must implement a quality management system (QMS) embracing the activities of the company from staff training to taking the instruction from the customer, the design and development of products, the purchasing of materials and services and the delivery of the products and services. This is done using Plan-Do-Check-Act principles and Process Management, demonstrating steps taken to provide customers the services pledged by ROMER . Certification to ISO 9001:2000 reinforces to customers through an independent third-party that ROMER operates a QMS in accordance with the standard.

CimCore was recommended for registration in February 2002. As part of the ISO 9000 process, BSI performed on-site assessments, examined the company's documented procedures, and audited its overall operations. To determine continued compliance with ISO 9001:2000, BSI will periodically conduct routine surveillance audits of business operations.